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+--- Thread: RoboDK crashes after loading Fanuc robot (/Thread-RoboDK-crashes-after-loading-Fanuc-robot)
RoboDK crashes after loading Fanuc robot-zet-jaro-07-27-2020
Hello guys!
I am facing one problem:
I tried to download Fanuc robot from the library and after I pressed "Download" button, RoboDK crashes. Attached you can find screenshot and debug.txt
Today I have downloaded newest Win64 version but in "About" says its 5.0.0. build 18091-Release date: 2020-07-17
Thanks for support!
Kind regards,
Tom
RE: RoboDK crashes after loading Fanuc robot-Albert-07-27-2020
嗨,汤姆,
This is a known issue on some computers when using Windows. For the time being, I recommend you to use the online library on a browser instead:
//m.sinclairbody.com/library
You can download the robot file and drag & drop it in RoboDK to open it.
Can you send us the debug log? It will help us fix this issue.
Albert
RE: RoboDK crashes after loading Fanuc robot-zet-jaro-07-27-2020
Hi Albert,
thank you for replying.
Isn't the log this RoboDK.debug.txt that I attached or do you need another file?
Kind regards,
Tom
RE: RoboDK crashes after loading Fanuc robot-Albert-07-28-2020
嗨,汤姆,
I'm sorry I missed the debug file. Thank you for sharing it. It will help fix this issue.
Albert